………..Your Local Gardening Company
33 Moors Ley, Walkern, Herts, SG27NQ
Mon-Sat: 08:00 - 17:00

Privacy policy

Local Gardener Limited respects the privacy rights of our users and is strongly committed to protecting your privacy online. This privacy policy applies to this Web site and does not apply to other products or services of Local Gardener Limited.

This policy sets out the basis on which any personal data that you provide to us or we collect, will be handled and processed by us. Please read the following, it describes our practices and views regarding your personal data and how we treat it.

For the purpose of GDPR the data controller is Local Gardener Limited of 33 Moors ley, Walkern, Herts, SG27NQ

INFORMATION SPECIFIC TO GDPR
GDPR stands for ‘General Data Protection Regulations’. This was implemented by the EU and UK government to the data you supply to companies from misuse. Local Gardener Ltd take this very seriously and have taken steps to log and secure our customers data.

How do we collect data?
Our data is supplied directly by you in most cases or during telephone correspondence where you have given permission for us to hold your data. We do not purchase of sell data and use it only for the reason you have supplied.

What Information do we have?
Local Gardener Limited holds mainly Business Data. Where an individuals personal identifiable data is held this could include full names, residential address (where a business operates from a home), contact phone number and email address. Local Gardener Limited do not operate an ecommerce or transactional system whereby payment information is taken such as debit and credit cards.

  • Information that you provide by filling in forms on our site www.localgardener.org. This includes information provided at the time of registering to use our site for controlling purposes, subscribing to our services, posting comments, content or requesting further information. We may sometimes ask for further information if you report any issues you may have with our site

  • If you contact us, we may keep a record of conversations and correspondence.

  • From time to time we may ask you to engage in a survey for research purposes. We use this data to build demographic information. You do not have to complete any survey if you so wish.

  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

How is your information used?
We may use information held about you to allow you to use interactive elements and features of our site, to carry out any obligations arising from any contacts between us and you, to present information in the most effective way for you and your computer. We may also use this information to notify you about changes to our services.

Storage of Personal Data
Local Gardener Limited will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on secure servers. We do not request or handle online payments . Some areas of the site require log-in access that is password protected. Your password enables you to access certain parts of our site, you are responsible for keeping this password safe and confidential. We ask you not to share your password with anyone.
Information transmitted over the internet is not completely secure. Local Gardener Limited will do its best to protect your personal data and operate under an SSL encrypted environment. However, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information however, we will use strict procedures and security features to try to prevent unauthorised access.

How long do we store information?
The purpose of the Business is to display business information for marketing purposes to benefit your company.  The data is to provide a media outlet through our platform and therefore will be displayed indefinitely or until you tell us otherwise.

Who has access to this data?
Our staff at Local Gardener Limited have access to our databases. Any data referred externally will be that which will enable us to carry out the completion and compilation of the data that you have asked us to display through free or paid advertising services that we have provided.  We do not pass on your personal details for marketing purposes that you may have supplied to us and we do not disclose information about identifiable individuals to our advertisers

How can you update you information?
You can update some of your details by logging into your user account and following the steps there. Other data is stored in relation to a specific order or contract can be changed by contacting your account manager. Aside from the facilities we provide to amend, append, add and edit, you may request access to all your personally identifiable information that we collect online

Your Rights
Informed – This means you have the right to request a copy of the data we have related to you.
Rectification – You have the right to correct inaccurate data and to correct incomplete data.
Restrict Processing – In some cases you have the right to restrict the processing of personal data, for example if you contest the accuracy or need the data kept for legal reasons but no longer need our services.
Erasure – You have the right to request we delete data that is no longer relevant.
Portability – You have the right to request you data in a readable format.
Right to complain – You have the right to complain to a supervisory authority.
Withdraw Consent – You can withdraw your consent to use the supplied data once it is no longer needed.

For an in depth overview of the GDPR regulations and what your rights are please visit the ICO (Information Commissioner’s Office) at www.ico.org.uk

BROWSER SPECIFIC INFORMATION

IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type. This is usual data that is collected where log files are in use. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. The information is used to create demographic patterns and overall user behaviour patters to better inform our visitors. We may obtain information about your use of our site by using a cookie file which is stored on your computer. Cookies contain information that is transferred to your computers hard drive. They help us to improve our site and to deliver a better and more personalised service. We use cookies to identify you when you return to our site, this enables us to be more accurate about our site usage and browsing behaviour. The use of cookies allows us to more accurately estimate our audience size.
You can refuse to accept cookies if you wish by selecting the setting on your browser which allows you to deny the setting of a cookie. Unless you have adjusted the above settings so that cookies are refused, our system will issue cookie when you log on to our site. Some of our advertisers may use cookies on there own sites, we have no control over this as they are external to our site.

More about cookies
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that sites computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites. Some of our business partners (e.g., advertisers) use cookies that originate from their sites. We have no access or control over those cookies.

Disclosure of your information

Local Gardener Limited may disclose your personal information to affiliates or unaffiliated third parties if we believe in good faith that such disclosure is necessary to comply with the law or in response to a court order, government request, or other legal process

Links to third party websites
Local gardener does provide links to third-party Web sites. Since we do not control third-party sites and are not responsible for any personal information you may provide while on such sites, we encourage you to read the privacy policies on those Web sites before providing any of your personal information on such sites.

Communications
If you contact us, the webmaster will always reply to serious messages. We will not respond to all kinds of internet pollution including spam, cold marketers and the like.

Modifications to this privacy policy
Local Gardener Limited reserves the right to change this privacy policy at any time by posting revisions on this Web page. Such changes will be effective upon posting.